Refund Policy

If you’re not completely satisfied, follow the refund process outlines below within 30 days of placing your order nand we guarantee you a full refund.

HOW DO I RETURN MY ORDER? WHAT IS THE RETURN ADDRESS FOR YOUR PRODUCTS?

We hope you will not find any reason to return your products, but if you do we back all of our products with a 30 day money-back guarantee. If for any reason you are unsatisfied you can always send us an email- we are here to help you reach your fitness goals.

Money-back guarantee start at the date of purchase. returns must be postmarked within the money-back guarantee period so if you need to return an item it is necessary to email us for a return authorization number (RA #). Remember that while the cost of the product is refundable shipping and handling is not.

RETURN INSTRUCTIONS:

1. Email us for a RA# at customerservice@powerupworkouts.com

2. Write your RA# on your packing slip

3. box the item(s) with this packing slip, and attach your mailing label to the box

4. Return the box using any carrier your wish (US MAIL, FEDEX, UPS, etc) return postage is your responsibility, and we strongly recommend getting a tracking number as proof you sent the package back. Our return address is:

Beachbody Returns
6360 Port Road
Groveport, OH 43125

5. We recommend that you insure the package and RETAIN your tracking number for your records. Power up workouts is not responsible for lost packages

6. We process all returns within 5 days of receipt of merchandise. Please allow 7 days to see the refund on your monthly credit card statement

7. Late returns, returns without RA#, refused deliveries, return-to-sender and cash-on-deliveries (cods) are not excepted

How long does it take to get a refund?

Please allow 1-2 weeks from the date we receive your return for your credit to post to your account.

For payments, questions or any other communications by mail, send to:

Team beachbody
6360 Port Road
Groveport, OH 43125

For general questions or comments please send to:

customerservice@powerupworkouts.com

BILLING OPTIONS

Power Up Workouts takes several forms of payment including:

Visa
Discover
MasterCard
American Express
and PayPal

Power Up Workouts does NOT accept the following forms of payments:

COD
Cash
Checks (Personal or Bank Generated)
Money Orders

SALES TAX

All state and local sales tax WILL be collected during checkout. You will be shown the exact amount of sales tax being collected before you complete your transaction.

PAYMENT PROCESSING

We process ALL payments accepted through PayPal payment processing services. We also process refunds through PayPal payment processing services.

SHIPPING COSTS

Power Up Workouts offers several different shipping options. All options will be offered during checkout and the exact shipping charge will be displayed on the review page before the order is completed. We offer 2 tiers of shipping for the United states ranging from 5-7 day shipping and 4-5 day air.